Reviews
Merit Roofing & Construction
20251 Aspenwilde Drive, Cypress
4.8 38 reviews
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Mike Reyes ★★★★★ 3 weeks ago
I recently needed roofing services and was referred to Ray Dulock by my realtor. From the start, Ray exceeded my expectations. He was honest, provided a fair and transparent quote for the job, and consistently showed up on time. His professionalism … More and courteous demeanor stood out immediately.
A few weeks after the work was completed, a big hailstorm hit the area. To my surprise, Ray reached out to check if there was any damage or if his work had held up. Since I hadn’t inspected the roof yet, he offered to come and check it himself—complimentary. After his inspection, he assured me that everything was in excellent condition and that I had nothing to worry about.
I was genuinely impressed by his outstanding customer service and dedication, especially since it’s rare to find such excellence these days. If you’re in need of roofing services, I highly recommend reaching out to Ray Dulock. You won’t be disappointed!
Thank you, Ray, for your honesty, hard work, and exceptional service. I’m a very happy client! -
T Dean ★★★★★ 9 months ago
I am very satisfied. I replaced an aging roof with the most wind resistant roof I could reasonably get. It looks good and it enabled me to shop around for insurance again. I can’t say getting a roof is fun, but Merit did the work quickly, … More completely, cleaned up and didn’t have anything they had to return for. They actually did mine in one day. They specifically addressed several particular concerns and requests I had about the existing roof. -
Sabrina Allen ★★★★★ 5 months ago
I recently had my roof replaced by Merit Roofing and I couldn't be more satisfied with the results! From start to finish, the entire process was seamless and professional.
Kenny, my main point of contact, was incredibly knowledgeable … More and responsive. He took the time to explain all my options and answered every question I had with patience. The team was punctual, hardworking, and respectful of my property, ensuring everything was cleaned up after the job was done. -
Mike Marek ★★★★★ 6 months ago
Had roof damage from recent Hurricane Beryl. Ray came out to inspect, provided photos and a summary of damage. He explained the process of roof replacement with us. We got several other quotes and Merit Roofing had the best selection … More of materials and price that we could afford. GAF shingles was what I wanted and the professionalism and delivery of materials was top notch. Roofers did an amazing job, cleaned up well and respected our property. Thank you Ray and Merit Roofing for providing exceptional customer service and workmanship to protect our home. -
Jason Swisher ★★★★★ 7 months ago
Trey from Merit roofing made the process very simple and easy. He took the time to explain everything and the options. They showed up on time and got my roof replaced in 1 day even with the power being out for 6 hours. They did a great … More job cleaning everything up and the new roof and gutters look great! -
P.V. Thomas ★★★★★ 8 months ago
Recently we got our roof replaced by Merit Roofing & Construction. Our contact was Trey Rammage, one of their partners. His knowledge and professional approach were excellent. They did a good job and it was completed on time as promised. … More P Thomas -
RetroMonkee ★★★★★ 10 months ago
Ray Dulock, the contractor at Merit Roofing and Construction, exceeded all my expectations with his professionalism, attention to detail, and deep knowledge of his craft. Throughout the project, he was incredibly attentive to my needs, … More always listening carefully to my concerns and preferences. What truly impressed me was his knack for suggesting cost-effective alternatives without compromising on quality. He consistently offered insightful suggestions that allowed me to save money while still ensuring a top-notch roof. Ray's commitment to excellence and customer satisfaction makes him a standout in the industry. I wholeheartedly recommend him to anyone in need of roofing services. -
Penny McGee ★★★★★ a year ago
If you are looking to replace your roof I highly recommend Trey Rammage and Merit Roofing. I had no clue where or how to start the process just knew I needed to. I reached out to Trey and told him why I thought I needed the roof and he … More took care of the rest! Did the initial inspection, filed the claim with insurance company even met the adjuster at my house so I didn’t have to leave work! From start to finish he was just a text message away. The roof is finished and looks amazing. Not one hiccup in the whole process. Now a days it’s hard to trust people to do the right thing and not take advantage of you… no problem here. Call them!! -
Henry Jackson ★★★★★ a year ago
I was pleased with the quality of work and length of time it took to replace my roof and the clean up was the best -
Hilary Rainbolt ★★★★★ a year ago
I have worked with Greg for almost 2 years - he first installed a patio cover in the backyard and then re-did our roof when it was time. Greg and his crew did a great job of working with other contractors during our backyard project and … More there was no lag time. Merit wants to make sure you are satisfied with the work and will take the time to meet with inspectors and contractors on your time. I appreciate them explaining processes and equipment with me as well. I have recommended Merit to several friends and family and continue to see their work around my neighborhood - will definitely call them when needed. -
Chris Sides ★★★★★ 2 years ago
CUSTOMER SERVICE IS THE KEY TO BEING A HAPPY CUSTOMER! MERIT ROOFING GETS IT! VERY COMPETITIVE PRICING, WORKED WITH MY TIMING SCHEDULE, ARRIVED ON TIME...AND DID THE JOB! IF YOU'RE IN THE CYPRESS/NW HOUSTON AREA AND NEED A NEW ROOF, … More DO YOURSELF A FAVOR AND GIVE TREY RAMMAGE A CALL. YOU'LL BE GLAD YOU DID! -
Adrian Cioloca ★★★★★ a year ago
We had some roof leaks and contacted Merit to assess the situation and suggest remedies. Greg Mccollough inspected the 16 years-old roof and presented a very detailed scope of work to replace it, He also recommended installation of a solar-powered … More ventilation system to improve air circulation in the attic. Two days later, a crew of workers showed up early in the morning and started working in a very well organized and professional manner. The replacement was completed before dusk, and the working and adjacent areas were left as clean as they were prior to the work. Merit provided outstanding service and is to be commended for the good quality of work, professionalism and responsiveness to customer's needs. -
Jim Long ★★★★★ a year ago
Best roofing company I have ever done business with, customer service and follow up service 😀 👍 👌 -
Ruth Castro ★★★★★ 5 years ago
We have been using Merit Roofing & Construction for approximately 5 years. They are professional, prompt and responsive. Trey is very knowledgeable and is easy to work with. They do excellent work and if something is not quite right … More they come out right away to make it right! We have been very happy with them!!